Services & Fees
Services: No two businesses or clients are the same. I offer a wide range of skills and services which can be custom designed to meet your business needs. I am an insatiable learner and am constantly exploring new tools to serve my clients. I never say, “I don’t know how,” but. . . “I’ll find out how.” Click here for a list of services.
Fees: My business and reputation depend on helping you reach your goals! I pride myself on accomplishing each task in a timely, professional and economical manner. My fees are based on the value I create for my clients and on my vast experience in the field. I deliver more than promised and have a strong level of commitment and initiative.
Monthly Retainer: I enjoy and am energized by working with clients who commit to a minimum 15-hour retainer each month. This commitment allows me to be a real asset to their businesses and contribute as a partner. Experience has shown me that the real magic of the VA/Client partnership happens when the client allows the VA enough time to generate new ideas and be a problem solver.
The retainer is paid at the beginning of the working month and guarantees that I will set aside fifteen hours each month for the client. Any hours worked beyond the retained hours are added to the next month’s invoice. Unused hours do not roll over from month to month.
Billable Time: Any time I spend related to your business in any way is billable, and this includes:
- Time on the phone with you or making and answering calls on your behalf or in your interest
- Reading, composing or replying to emails related to your business
- Any reading or research that is necessary for me to learn about your business and/or industry in order to be more valuable to you
- Learning software programs specifically related to your business and
- Travel time spent to obtain office supplies, postage, or equipment specifically needed to fulfill tasks related to your business.
Expenses: From time to time there may be expenses incurred on your behalf, including postage, printing, software, office supplies, etc. We will discuss how these expenses should be handled; they may be charged on the following month’s invoice. Receipts for all expenses will be provided upon your request but are not normally included with the monthly invoice.
Tracking the time spent each month: I use a time tracking program, TaskCapture, to maintain accurate records of time worked for each of my clients. Time is billed in five minute increments. I will make every effort to keep you informed regarding time spent to avoid unused hours or using more hours than paid via retainer.
Payments and Invoices: I invoice my clients via e-mail the last day of the billing cycle. Clients process their payments through Google Checkout within three days of the receipt of the invoice.
PAYMENTS THROUGH GOOGLE CHECKOUT
Please enter amount of payment without the dollar sign and continue to Google Checkout.
You will have another opportunity to verify amount before your Payment is Processed.
